wHO WE ARE

ieta Company Founder

Robin Federici, CPCU, AAI, ARM AINS, AIS, CPIW

President


Robin C. Federici, CPCU, AAI, ARM, AINS, AIS, CPIW, began her career in the property & casualty insurance business over thirty years ago. She has in-depth knowledge and experience in both insurance agency and company operations and procedures. She is an experienced writer and presenter of IN-HOUSE  instruction, webinars and streaming video programs.


For over fifteen years, Robin served as the Director of Education and Communications -- and then Assistant Executive Vice President -- for Rhode Island's largest professional trade association for independent insurance agents and brokers. During her tenure, Robin earned many awards including the prestigious L.P. McCord Education Award.

In 2003, Robin formed her own training and consulting company, – Insurance Education & Training Associates, LLC (IETA).


Robin earned the Accredited Adviser in Insurance (AAI) designation in 1987. In 1992 she earned the Chartered Property Casualty Underwriter (CPCU) designation and in 1999, the Associate in Risk Management (ARM) designation. In 2011, she earned the Associate in Insurance (AINS) and the Associate in Insurance Services (AIS)

She is a past president of the RI Chapter Society of CPCU and served as a member of their Scholarship Board. Robin is also a past National Governor and member of the national Society of CPCU Board of Governors.

Robin has served the Independent Insurance Agents and Brokers of America (IIABA) on several committees, including the ACSR sub-committee and the Virtual University Research and Development Committee.

Robin was also a long-time member of the Accredited Customer Service Representative (ACSR) Advisory Committee of the Insurance Institute of America/American Institute of CPCU.


Robin currently serves as a Technical Insurance & Agency Management expert for the IIABA Virtual University.

IETA VICE PRESIDENT

Everett "Fred" Federici

Vice President

Everett "Fred" Federici is IETA's Vice President Marketing & Communications, responsible for IETA's marketing, communications and client-relations efforts as well as day-to-day operations, including website and database management.

Fred's background is in Association Management where he served a major state insurance agents association in a multitude of capacities, including education, finance, meeting planner, marketing and communications, lobbying and CEO.


Fred is a former member of the American Society of Association Executives (ASAE). He also volunteered his services as a board member for the Education Exchange (formerly the Washington County Adult Learning Center) and the Rhode Island Chapter of the Association of the United States Army. He is a former member of the Executive Service Corp of New England and volunteer with the Audubon Society of Rhode Island.

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                               Testimonials to IETA's creative approach to learning...

"Super job today, Robin. One of the best seminars that I've ever attended (or presented).  It was a stunning performance. And you can quote me!"
Jerome Trupin CPCU, CLU, ChFC,  TRUPIN INSURANCE SERVICES,  Insurance Consulting for Public & Private Entities, Sleepy Hollow, NY. (Presentation to the Westchester Fairfield Hudson CPCU Chapter at UCONN in Stamford, CT)

"I was in your [P&C Pre-Licensing] class. I just wanted to let you know that I did pass my [VT licensing] test on Friday. You are a great teacher! I had taken this class once before, 3-years ago when I first was hired, and the teacher I had back then was not helpful at all. So, I just wanted you to know that you really were a huge help and thought it would make you feel good to know that I passed. Thanks!!" C.N. (Montpelier, VT)

"Robin has a great teaching/speaking style. She knows how to keep us interested and engaged." C.V.

"I wanted to take the time to tell you that I passed the exam for P&C [license]. You did a great job preparing us for the exam and presented the material in an easy to understand format. I thank you for your training as well as your gift you gave us at the end of the course. I used the gift and had a very positive non-stressed test day...I hope to see you soon to get some CE courses done." J.G.

"Novel approach to classroom training; would recommend to other insurance professionals." M. M.

"[you] made a complicated topic easier to understand." A.M.

"I want to personally thank you for having this class. It’s funny how America has become so "computerized", and when you actually have to look something up it may become a challenge. Working with my team yesterday made us look for the answer rather than sending a client to claims. With the understanding of reading a policy has not only made me gain knowledge of how to actually read a policy, but it's going to help me be a better CSR. Thank you again. I look forward to seeing you in August for another class." M.L.

"Excellent class participation. Helps retain subject matter." B.H.

"Great, smooth delivery and presentation." M.L.

"IETA has won me over based on its professionalism, knowledge, and reputation for delivering quality insurance education." B.J.

"The case studies [in Ethics - Is it Relevant to Insurance?] really cause you to think about your job completely, beyond the day-to-day activities we complete for our clients." K.M.

"Gave me a better feel for the Flood Policy. Answered lots of questions I had but never had the chance to ask!" P.S.

 

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